Swissport Standard Ground Handling Agreement 2018: An Overview
The aviation industry has been rapidly growing in the past few years, and the ground handling service providers have played a crucial role in enhancing the overall passenger experience. Swissport is one of the leading ground handling service providers globally, offering services to over 300 airlines in 47 countries. To ensure the highest level of service quality and consistency, Swissport has developed a standard ground handling agreement (SGHA).
Swissport Standard Ground Handling Agreement(SGHA) is a standardized contract between airlines and ground handling service providers. It outlines the terms and conditions for the provision of ground handling services, including baggage handling, aircraft cleaning, ramp handling, and other services. The SGHA aims to standardize industry practices and create a level playing field for ground handling service providers.
The latest edition of the SGHA was released in 2018, which includes several updates and changes to the previous version. Some of the notable changes in the 2018 edition are:
1. Standardized Rates: The 2018 SGHA includes standardized rates for various ground handling services, making it easier for airlines to compare prices and select the right service provider. The rates are based on a cost-plus model, which ensures transparency and fairness in pricing.
2. Service Level Agreements(SLAs): The 2018 SGHA also includes Service Level Agreements for the provision of ground handling services. The SLAs define the quality standards for each service and the penalties for failing to meet them. This ensures that the service provider is accountable for the quality of service they provide.
3. Environmental Sustainability: The 2018 SGHA includes a section on environmental sustainability, outlining the ground handling service provider`s responsibilities towards reducing their environmental impact. This includes reducing emissions, waste management, and conservation of natural resources.
4. Liability and Indemnity: The 2018 SGHA includes updated liability and indemnity clauses, protecting both airlines and ground handling service providers from financial losses due to accidents or incidents during ground handling operations.
The Swissport Standard Ground Handling Agreement 2018 is widely recognized as the industry standard for ground handling services. Airlines and ground handling service providers around the world rely on the SGHA to ensure consistency, transparency, and fairness in their agreements. The updates and changes introduced in the 2018 edition reflect the industry`s evolving needs and requirements and aim to improve the overall passenger experience by ensuring the highest standards of service quality and environmental sustainability.
In conclusion, the SGHA is a crucial component of the aviation industry, facilitating the smooth and safe operation of ground handling services. The 2018 edition of the SGHA is a testament to Swissport`s commitment to constantly improving their service quality and adapting to the industry`s changing needs.
